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Support Services and Maintenance Contracts

The level of support received once a product or service is sold, is a key factor in deciding what company to purchase from.

Support capabilities and services information.

  • Direct Support Line
  • Same Day Service for Critical Down Time
  • Special Maintenance Contracts available
  • 3 Hour or less response time on technical call backs (Based on high severity calls)
  • Disaster Recovery Plans
  • Remote Facilities (Through third party vendors)

Service and Maintenance Agreements

We offer a variety of service and maintenance contracts.

 
Enter your customer ID and Support Key for Fast support. 
 
Don't have a support key?  Send email to: support@jpdatasolutions.com
 
Note! Keys are only valid upon request and will expire within 1 hour after receiving your support key.

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